Privacy Policy

1. Information We Collect

JONES DAY collects only the information necessary to evaluate and support fraud recovery cases. This may include:

• Personal identification information (name, contact details, country of residence) provided voluntarily through WhatsApp, Signal, Crisp chat, or email.
• Case-related information you share about the fraud, including transaction records, wallet addresses, communication logs, and platform details.
• Technical data such as IP address and browser type when you visit our website (through cookies, which you can disable in your browser settings).

2. How We Use Your Information

We use your information solely for the following purposes:

• Evaluating your case and determining whether we can provide recovery support.
• Conducting blockchain forensic analysis, scam intelligence research, and legal coordination.
• Communicating with you about your case and available options.
• Improving our website, services, and internal case management processes.
• Complying with legal obligations, including anti-money laundering and counter-terrorism financing regulations.

We never sell, rent, or share your personal data with third parties for marketing or advertising purposes.

3. Data Sharing and Disclosure

We may share your information only when necessary to pursue recovery or comply with the law, including:

• With cryptocurrency exchanges, banks, or financial institutions to trace or freeze stolen funds.
• With law enforcement agencies or legal authorities when required by law, court order, or to report criminal activity.
• With our trusted legal partners, forensic analysts, and investigators under strict confidentiality agreements.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. Communications through WhatsApp, Signal, and Crisp chat are encrypted in transit. However, no method of transmission over the internet is completely secure, and you share information at your own risk.

5. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us through our WhatsApp, Signal, or live chat channels. We will respond within 30 days, subject to any legal or operational requirements to retain certain records.

6. Third-Party Links

Our website may contain links to external sites or services, including WhatsApp, Signal, and Crisp. We are not responsible for the privacy practices or content of those third-party services.

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the revised policy.